Electronic commerce Laws in Business Operations in Bangladesh

12 · 13 · 23

The phenomenon of electronic commerce, commonly referred to as e-commerce, has undeniably emerged as a significant catalyst within the realm of the global economy. It is imperative to acknowledge that Bangladesh, in all its uniqueness, is not immune to the influence and impact of this prevailing force.

In light of the growing utilization of digital platforms by businesses for transactional purposes, it is imperative to recognize and adhere to the legal framework that governs electronic commerce within the jurisdiction of Bangladesh.

The present article offers elucidation on the legal frameworks governing electronic commerce, which significantly influence the conduct of business activities within the jurisdiction.

The jurisdiction of Bangladesh has experienced a notable upswing in electronic commerce endeavors, wherein enterprises are strategically leveraging the digital terrain to expand their market reach.

In order to successfully traverse this ever-evolving industry, it is imperative to possess a heightened cognizance of the legal statutes that dictate the conduct of electronic commerce endeavors.

Regulation Authorities

The management and supervision of e-commerce operations in Bangladesh necessitates the involvement and oversight of multiple regulatory bodies. The aforementioned entities, namely the Bangladesh Telecommunication Regulatory Commission (BTRC) and the Department of Information and Communication Technology (ICT), assume pivotal responsibilities in the realm of upholding adherence to the statutes governing electronic commerce.

The aforementioned entities diligently endeavor to establish a conducive atmosphere that nurtures ingenuity, all the while ensuring the protection of the rights and welfare of both consumers and enterprises.

The Legal Framework for electronic commerce

The legal framework governing electronic commerce in Bangladesh encompasses a comprehensive array of facets, which include but are not limited to:

a. Digital Transactions Act, 2006

The esteemed Electronic Transactions Act serves as the esteemed legal bedrock for electronic transactions, duly acknowledging the veracity and legitimacy of electronic signatures and documents. The aforementioned act duly establishes the necessary framework to ensure the utmost security and enforceability of electronic commerce transactions within the confines of the law.

b. Consumer Rights Act of 2009

The paramount concern within the e-commerce sector is the diligent safeguarding of consumer rights. The aforementioned statement asserts that the Consumer Rights Protection Act, hereinafter referred to as the Act, sets forth a comprehensive framework delineating the parameters for equitable commercial conduct, ensuring the requisite standard of product excellence, promoting transparency in pricing mechanisms, and facilitating the resolution of disputes. In order to safeguard the interests of consumers, it is imperative that e-commerce enterprises diligently comply with the aforementioned regulations.

c. VAT and Tax Laws

E-commerce transactions are legally bound by the provisions of Value Added Tax (VAT) and other applicable taxation statutes. In order to fulfill their tax obligations and make a meaningful contribution to the nation’s revenue, enterprises involved in online transactions are required to adeptly navigate the intricate web of regulations governing such activities.

d. Privacy and Data Protection

Ensuring the safeguarding of consumer data stands as an indispensable facet within the realm of e-commerce legislation. The Digital Security Act, 2018, is a legislative enactment that pertains to matters concerning data protection and cybersecurity. It places significant emphasis on the imperative nature of safeguarding sensitive information acquired during online transactions.

Online business operations

In the realm of e-commerce, it is of utmost importance for businesses to strictly adhere to the legal framework. In light of the matter at hand, it is imperative to take into account the following key considerations:

a. Business Registration

E-commerce enterprises are legally obligated to engage in the registration process with the relevant governing bodies, thereby guaranteeing adherence to the statutes governing business registration. The aforementioned process serves to enhance transparency and foster accountability within the digital marketplace.

b. The IP Rights

The paramount importance of upholding and honoring intellectual property rights cannot be overstated within the realm of electronic commerce. It is imperative for businesses to diligently comply with the provisions set forth in trademark and copyright laws, thereby ensuring that the unauthorized utilization of intellectual property is strictly prohibited. By doing so, businesses contribute to the cultivation of an equitable and competitive commercial environment.

c. Advertising and Marketing

E-commerce enterprises actively employ digital marketing strategies in order to effectively connect with their intended demographic. In order to maintain veracity and transparency in marketing endeavors, it is imperative to adhere to the established standards and regulations governing advertising. Such adherence fosters the development of trust between marketers and consumers.

d. Consumer Protection

It is imperative to underscore that the prioritization of consumer protection is not solely a legal obligation, but also a fundamental business imperative. It is imperative to assert that the act of effectively conveying product information, proffering pricing details in a transparent manner, and establishing easily accessible avenues for dispute resolution are all pivotal elements that significantly contribute to fostering a favorable consumer experience.

Challenges and Opportunities

The legal framework serves as the bedrock for the functioning of e-commerce operations. However, it is imperative to acknowledge that the ever-present challenges of cyber threats, fraudulent activities, and the rapid evolution of technologies necessitate a perpetual state of adaptation. Business entities that conscientiously and preemptively confront these aforementioned challenges possess the capacity to transform them into favorable circumstances for the purpose of fostering ingenuity and expansion.

Future Trends

The dynamic nature of the electronic commerce industry necessitates that businesses proactively anticipate forthcoming trends. The future of e-commerce in Bangladesh is being influenced by various factors, including but not limited to emerging technologies, sustainability considerations, and the growth of mobile commerce. In order to maintain a competitive edge and adhere to the ever-changing legal landscape, it is imperative for businesses to adapt and align themselves with these prevailing trends.

Collaboration and Industry Initiatives

The imperative for fostering an environment conducive to innovation and effectively addressing challenges necessitates the indispensable collaboration among the government, industry stakeholders, and e-commerce platforms. The sustainable growth of the e-commerce sector is significantly bolstered by industry initiatives, including but not limited to self-regulation and the establishment of best practice guidelines.

Building Trust and Credibility

In light of the escalating prominence of electronic commerce within the jurisdiction of Bangladesh, it is imperative for businesses to prioritize the establishment of trust and credibility. The establishment of trust among consumers is facilitated by the implementation of transparent communication, adherence to ethical practices, and a steadfast dedication to legal compliance. E-commerce enterprises that accord primacy to these principles are more advantageously situated for enduring triumph in the digital marketplace.

E-commerce Platforms and Marketplace Regulations

E-commerce platforms function as the fundamental infrastructure for facilitating online transactions, establishing a vital link between purchasers and vendors. It is imperative that these platforms diligently comply with and adhere to the specific regulations in place in order to guarantee the integrity and security of all transactions. The aforementioned regulations may encompass various aspects, including but not limited to, the delineation of product listings, the authentication of sellers, and the establishment of mechanisms for resolving disputes. The establishment of unambiguous parameters governing platform operations serves to bolster the overarching integrity of the e-commerce ecosystem.

International Transactions and Cross-Border Considerations

In light of the engagement of businesses in Bangladesh in cross-border e-commerce transactions, it is imperative to acknowledge the presence of supplementary legal considerations that must be duly taken into account. In light of the complexities inherent in international trade, it is imperative to duly consider the pertinent international trade laws, customs regulations, and the imperative need to adhere to the legal frameworks established by partner countries. In light of the intricate nature of global commerce, it is imperative for enterprises embarking upon international expansion to deftly navigate these intricacies in order to facilitate the smooth execution of cross-border transactions.

E-commerce and the Digital Economy

The aforementioned statement posits that the expansion of electronic commerce plays a substantial role in the digital economy of Bangladesh. In light of the nation’s adoption of digital transformation, it is evident that e-commerce serves as a pivotal force driving economic progress. The imperative lies in the necessity for the legal framework to undergo evolution in order to provide support for the seamless integration of e-commerce within the expansive digital economy, thereby nurturing both innovation and sustainable growth.

Cybersecurity and Data Breach Prevention

The advent of electronic commerce precipitates a concomitant escalation in cyber perils and the concomitant peril of data breaches. The safeguarding of sensitive consumer information is a joint obligation that is borne by both commercial enterprises and regulatory entities. It is of utmost importance to diligently execute resilient cybersecurity protocols and faithfully abide by data protection statutes in order to effectively avert data breaches and uphold the confidence of consumers.

Continuous Legal Adaptation

The aforementioned statement asserts that the e-commerce industry is characterized by its ever-changing nature, wherein both technological advancements and consumer habits undergo continuous development. The existing legal framework pertaining to electronic commerce necessitates adaptation in order to effectively align with and accommodate the rapid developments occurring in this domain. Regular evaluations and revisions of prevailing statutes are imperative to guarantee their continued pertinence and efficacy in tackling burgeoning challenges and prospects.


In summation, it is imperative to acknowledge that the legal framework pertaining to electronic commerce within the jurisdiction of Bangladesh plays a pivotal role in delineating the trajectory and viability of digital commercial undertakings. It is imperative for businesses to not only possess knowledge of prevailing legal statutes but also proactively anticipate forthcoming regulatory advancements. By placing utmost importance on adherence to legal regulations, wholeheartedly adopting ethical business practices, and actively engaging in industry initiatives, e-commerce enterprises have the ability to make substantial contributions towards the sustained prosperity of the digital economy in Bangladesh.

Contact the Best Barrister and Law Firm in Bangladesh:

DHAKA: House 410, ROAD 29, Mohakhali DOHS
DUBAI: Rolex Building, L-12 Sheikh Zayed Road
LONDON: 1156, St Giles Avenue, Dagenham

 Email Addresses:

24/7 Contact Numbers, Even During Holidays:

Related Posts

Bangladeshi private limited company formation

Bangladeshi private limited company formation

The establishment of a private limited company in Bangladesh gives a multiplicity of benefits, one of which is the removal of personal accountability. Additionally, the creation of such a firm allows for increased ownership and managerial autonomy. In this...

About the Author


Call us!
× Whatsapp